Helabet is a multi-functional online gambling site that combines sports betting, casino games, and other gaming options under one roof. Licensed by the Curaçao government (Curaçao eGaming n°1668/JAZ), Helabet operates in multiple countries worldwide, providing a secure and regulated environment for its users.
Key Features
- Sports Betting: Helabet offers an extensive sportsbook with over 100 different sports and events to bet on, including popular options like football, basketball, tennis, and cricket, as well as niche sports and esports.
- Casino Games: The platform hosts a wide variety of casino games, including slots, table games, and live dealer options from reputable software providers.
- Bonuses and Promotions: Helabet is known for its generous welcome bonuses and ongoing promotions for both sports betting and casino players.
- Payment Options: The site supports numerous payment methods, including traditional options like bank transfers and credit cards, as well as e-wallets and cryptocurrencies.
Helabet Promo Codes & Bonuses
Helabet offer lots of different promotions for new and existing customers, here’s a few to take advantage off.
- Welcome Bonus:
- 100% first deposit bonus up to €100 (or equivalent in other currencies)
- Can be increased to 130% bonus up to €130 with promo code “PROMO130”
- Minimum deposit to qualify is usually around 112 KES (Kenyan Shillings)
- Must be wagered 5 times on accumulator bets with at least 3 events and minimum odds of 1.40
- Valid for 30 days after registration
- Sports Betting Promotions:
- Accumulator of the Day: Bet on pre-selected matches for a chance to get 10% odds boost on remaining bets that day
- AdvancedBet
- Sport/Live Bet Slip Battle
- 100% Bet Insurance
- Casino Promotions:
- Welcome bonus up to €500 + 200 free spins (may vary by country)
- Weekly reload bonus of 50 free spins
- Weekend reload offer up to €700 and 50 free spins
- Other Promotions:
- Cashback up to 25% on losses
- VIP program with loyalty points
- Lucky Friday promotion
- Streak Bonus:
- Rewards for losing streaks of 20 bets in a row
- Bonus amount depends on minimum stake
- Daily Deposit Bonus:
- Existing users can get a 25% deposit bonus each day
Depositing and Withdrawing with Helabet
Helabet offers a wide range of payment options to cater to users in different countries. The exact methods available may vary depending on your location. Always check the current terms and available methods on the Helabet website for your specific region.
Deposit Methods:
- Bank Cards: Visa and Mastercard (min deposit 100 KES, max 1,000,000 KES)
- Mobile Money: M-Pesa (min deposit 10 KES, max 300,000 KES)
- Cryptocurrencies: Bitcoin, Litecoin, Ethereum, Dogecoin, Tether, etc.
- E-wallets: Skrill, Neteller, ecoPayz, etc.
- Bank transfers
- Prepaid cards like Paysafecard
Deposit Process:
- Log into your Helabet account
- Go to “Payments” or “Deposit” section
- Select your preferred payment method
- Enter the amount and any required details
- Confirm the transaction
Most deposits are instant and free of charge.Withdrawal Methods:
- Generally the same as deposit methods (closed loop system)
- Bank cards, M-Pesa, cryptocurrencies, e-wallets, bank transfers
Withdrawal Process:
- Log into your Helabet account
- Go to “Withdraw” section
- Select withdrawal method (usually matches deposit method)
- Enter amount to withdraw
- Confirm withdrawal request
Key Points:
- Minimum withdrawal is typically around 20 KES/USD
- Withdrawals are processed within 1-3 hours for most methods
- E-wallets and crypto withdrawals are usually fastest (within 24 hours)
- Bank cards and transfers may take 2-5 business days
- No fees charged by Helabet for withdrawals
- Account verification (KYC) may be required before first withdrawal
Helabet’s Accepted Cryptocurrencies
Helabet demonstrates a forward-thinking approach to online gambling by embracing a wide range of cryptocurrencies as payment options. This crypto-friendly stance caters to users who prefer the privacy, security, and speed offered by digital currencies.
The cryptocurrencies accepted by Helabet include:
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
- Bitcoin Cash (BCH)
- Tether (USDT)
- Dogecoin (DOGE)
- Binance Coin (BNB)
- Tron (TRX)
- Cardano (ADA)
Helabet’s Popular Casino Games
Helabet offers a wide range of popular casino games that cater to various player preferences. Here are some of the most popular games available on Helabet:
Slots
Slots are a major attraction at Helabet, featuring a vast array of titles from leading software providers. Some of the popular slot games include:
- Wolf Treasure
- Book of Dead
- Starburst
- Gonzo’s Quest
- Sweet Bonanza
Table Games
Helabet provides a variety of classic table games, including:
- Blackjack: Variants such as Lightning Blackjack, Unlimited Blackjack, and VIP Blackjack.
- Roulette: Options include European, American, and French Roulette.
- Baccarat: Including classic Baccarat, Punto Banco, and Mini-Baccarat.
- Poker: Various poker games like Triple Card Poker and Texas Hold’em.
Live Casino
For those who enjoy a more interactive experience, Helabet’s live casino offers games hosted by real dealers. Popular live casino games include:
- Live Blackjack
- Live Roulette
- Live Baccarat
- Live Poker
- Dragon Tiger
- Sic Bo
Other Games
In addition to the above categories, Helabet offers various other games such as:
- TV Games
- Bingo
- Keno
- Scratch Cards
Helabet Software Providers
This diverse range of software providers allows Helabet to offer a wide variety of games across different categories like slots, table games, live casino games, and sports betting. The use of multiple top-tier providers suggests that Helabet aims to provide a comprehensive and high-quality gaming experience for its users. Here’s a full list of their providers.
- Amatic Industries
- BGaming
- Betsoft
- Big Time Gaming
- Booming Games
- Endorphina
- Evolution Gaming
- Evoplay
- Fugaso
- GameArt
- Habanero
- Hacksaw Gaming
- Microgaming
- NetEnt
- Play’n GO
- Playson
- Pragmatic Play
- Quickspin
- Red Rake Gaming
- Rival Gaming
- Spinomenal
- Synot Games
- Thunderkick
- Thunderspin
- Wazdan
- Yggdrasil Gaming
Helabet’s Sports Betting Platform
Helabet offers a comprehensive sports betting platform with a wide range of sports, markets, and features. It caters to both casual and experienced bettors with its diverse offerings and competitive odds.
- Wide Range of Sports:
- Offers betting on over 30 different sports
- Covers major sports like football, basketball, tennis, cricket, as well as niche sports
- Extensive coverage of football leagues worldwide
- Betting Options:
- Pre-match and live in-play betting available
- Wide range of markets, with up to 800 betting options for some football matches
- Popular bet types include moneyline, spread, over/under, props, and futures
- Live Betting:
- Extensive live betting section with over 50,000 in-play bets available monthly
- Offers live match trackers and statistics
- Some live streaming available, though not for all events
- Odds and Payouts:
- Competitive odds, with average payouts around 93-94% for major sports
- Football odds can reach up to 94% payout for top leagues
- Special Features:
- Cash out option available for many bets
- Bet builder functionality for creating custom bets
- Virtual sports betting offered
- Multi-LIVE feature to watch and bet on multiple games simultaneously
- Bet Constructor tool to create hypothetical matchups
- Mobile Betting:
- Mobile-optimized website for betting on smartphones and tablets
- Dedicated mobile apps available for Android and iOS
- User Experience:
- Generally described as user-friendly with easy navigation
- Clean interface, though some reviews mention the site can be cluttered at times
- Esports and Virtual Sports:
- Offers betting on various esports titles
- Virtual sports betting available
- Other Features:
- Results and statistics section for informed betting
- TOTO games and TV Games for additional betting options
Helabet’s Customer Service Options
Helabet appears to offer comprehensive customer support with multiple channels available round the clock. The emphasis on multilingual support and 24/7 availability indicates a commitment to assisting customers from various regions at any time.
- Available Channels:
- Live Chat: Available 24/7, accessible from the website and mobile app
- Email: support-en@helabet.com
- Phone Support: Available (specific number not provided in the results)
- Telegram
- Social Media: Instagram, Twitter, Facebook
- Operating Hours:
- Customer support service operates 24 hours a day, 7 days a week
- Languages:
- Support is available in multiple languages, as Helabet operates in 59 languages including English, Norwegian, Czech, Russian, Ukrainian, Belarusian, Slovak, Polish, and more
- Quality of Service:
- Helabet emphasizes providing responsive and helpful assistance
- The support team is trained to address a broad range of inquiries, from technical issues to account-related questions
- Additional Support Features:
- FAQ section available on the website
- “Ask a Question” window on the Contacts page for quick queries
- Accessibility:
- Contact information is displayed in the “Contact Us” section on the official website
- Live chat is available on both the website and mobile app
- Dedicated Support:
- Helabet has a dedicated customer support handle on Twitter for Kenya (@helabet_ke_cs)
- Response Time:
- While specific response times aren’t mentioned, the emphasis on 24/7 availability suggests prompt assistance
- Areas of Assistance:
- The support team can help with account issues, technical problems, bonus inquiries, and general questions about the platform
Helabets Customers Say…
The overall sentiment seems mixed, with both positive and negative experiences reported. While many users appear satisfied with the betting options, bonuses, and overall user experience, there are also some concerning reports of withdrawal issues and account problems.
Positive feedback:
- Many users praise Helabet’s wide selection of sports betting markets and casino games.
- The site is generally described as user-friendly with easy navigation.
- Several reviewers mention fast payouts and withdrawals.
- The welcome bonuses and ongoing promotions are viewed positively by many users.
- Some customers appreciate the VIP program and loyalty rewards.
- The live chat customer support is often described as helpful and responsive.
Negative feedback:
- Some users report issues with withdrawal limits being too low.
- A few customers mention experiencing glitches or technical issues with the mobile site.
- There are occasional complaints about account verification processes taking too long.
- Some users feel the wagering requirements for bonuses are too high.
- A few reviewers mention experiencing delays in receiving payments.
- One user reported difficulty withdrawing funds despite completing verification, with transactions being repeatedly canceled.
Helabet FAQ’s
- Q: What is the Helabet welcome bonus offer?
A: Helabet offers a 100% first deposit bonus up to €100 for sports betting. If you use the exclusive promo code “PROMO130”, you can get a bonus increase up to €130 or equivalent currency. For casino players, there’s a welcome bonus of up to €500 + 200 free spins. - Q: What payment methods does Helabet support?
A: Helabet supports a wide range of payment methods, including:- Credit/Debit cards (Visa, Mastercard)
- E-wallets (Skrill, Neteller, PayTM, MuchBetter)
- Cryptocurrencies (Bitcoin, Ethereum, Litecoin, Ripple)
- Bank transfers
- Mobile money options (like M-Pesa in Kenya)
The exact methods may vary depending on your country.
- Q: Is there a Helabet mobile app?
A: Yes, Helabet offers mobile apps for both Android and iOS devices. The Android app can be downloaded directly from the Helabet website, while the iOS app is available on the App Store. The apps provide access to all betting and casino features available on the desktop site. - Q: How can I contact Helabet customer support?
A: Helabet offers several customer support channels:- 24/7 Live Chat on the website
- Email: support-en@helabet.com
- Phone support (number varies by country)
- Social media: Twitter, Facebook, Instagram
- Telegram: helabet_world
- Q: Is Helabet a licensed and secure betting platform?
A: Yes, Helabet is licensed by the government of Curaçao (Curaçao eGaming License No. 1668/JAZ). The platform uses encryption technology to protect user data and transactions. However, as with any online betting platform, users should exercise caution and bet responsibly.