FortuneJack is a prominent online cryptocurrency casino that has been operating since 2014. Known for its wide range of gaming options and crypto-friendly approach, FortuneJack offers players a diverse selection of casino games, sports betting, and live dealer experiences.
As one of the pioneers in the crypto gambling space, FortuneJack accepts a variety of cryptocurrencies for deposits and withdrawals, including Bitcoin, Ethereum, Litecoin, and Dogecoin, among others. This focus on cryptocurrency transactions allows for faster processing times and enhanced privacy for users.
The casino boasts an extensive game library featuring slots, table games, video poker, and specialty games from reputable software providers. FortuneJack also offers a sportsbook with a wide array of betting options on various sports and events.
One of FortuneJack’s standout features is its provably fair system, which allows players to verify the fairness of game outcomes. The platform also provides attractive bonuses and promotions, including a welcome package for new players and regular tournaments with substantial prize pools.
Licensed by the Government of Curacao, FortuneJack prioritizes player security and implements strict measures to ensure responsible gaming. While the casino has gained popularity among crypto enthusiasts, it’s important to note that online gambling comes with risks, and players should always gamble responsibly and be aware of their local gambling laws.
FortuneJack Promo Codes and Bonuses
- Welcome Bonus Package:
- Up to 6 BTC + 350 free spins across the first four deposits
- First deposit: 110% bonus up to 1.5 BTC + 250 free spins
- Second, third, and fourth deposits: 100% bonus up to 1.5 BTC each
- Minimum deposit to qualify is 0.001 BTC for the first deposit and 0.002 BTC for subsequent deposits
- 30x wagering requirement on bonus funds
- Exclusive Welcome Bonus:
- 150% up to 1.5 BTC + 500 free spins
- Available through certain affiliate links
- No Deposit Bonus:
- 100-200 free spins upon registration (amount varies by source)
- Requires email and phone verification
- No wagering requirements, but to withdraw winnings, players must deposit the same amount they won from free spins
- Promo Codes:
- Some sources mention promo codes like “NEWBONUS” or “BETH125” for enhanced bonuses
- Many offers don’t require a specific promo code
- Other Promotions:
- 20% cashback option on first four deposits as an alternative to bonus funds
- Regular tournaments and loyalty programs
- Reload bonuses and free spins offers for existing players
- Terms and Conditions:
- Bonuses typically have a 14-day expiration period
- Main account funds are used before bonus funds
- Some games may contribute differently to wagering requirements
It’s important to note that bonus terms, amounts, and availability may vary depending on the player’s location and the specific promotion running at the time. Always check the current terms and conditions on the FortuneJack website for the most up-to-date information.
FortuneJack Deposits & Withdrawals
Deposits:
- FortuneJack accepts a wide variety of deposit methods, including:
- Cryptocurrencies: Bitcoin, Ethereum, Litecoin, Dogecoin, Dash, Zcash, Tron, Tether, USD Coin, Binance Coin (BNB), Polygon (MATIC), and Solana
- Traditional payment methods: Mastercard, VISA, Google Pay, Apple Pay
- Other options: MoonPay
- The minimum deposit amount varies depending on the chosen method, but there is generally no upper limit for deposits.
- To make a deposit, users can click the “Deposit” button on the main page, select their preferred currency and network, and then use the provided wallet address or QR code to send funds.
- Deposits are usually processed instantly, allowing players to start playing immediately.
Withdrawals:
- FortuneJack supports withdrawals in the same cryptocurrencies accepted for deposits.
- The minimum withdrawal amount has recently been reduced from $150 to $50, making it easier for players to access their winnings.
- There are generally no withdrawal fees charged by FortuneJack, although blockchain transaction fees may apply.
- Withdrawal processing times are typically fast, with most withdrawals completed within 12 hours.
- The maximum withdrawal limit is reported to be unlimited, although there is a win limit of EUR 300,000 per spin.
- To initiate a withdrawal, players need to select the “cash-out” or “withdraw” option, choose their preferred cryptocurrency, enter the amount and their wallet address.
- FortuneJack may require players to complete a Know Your Customer (KYC) verification process, especially for larger withdrawals, to ensure security and compliance.
- Some users have reported occasional issues with withdrawals being put on hold for security checks, which can take up to 24 hours to resolve.
It’s worth noting that FortuneJack prioritizes cryptocurrency transactions, offering faster processing times and enhanced privacy compared to traditional payment methods. As with any online casino, players should always review the most current terms and conditions before making deposits or withdrawals.
FortuneJack’s accepted cryptocurrencies
FortuneJack is a leading cryptocurrency casino that supports a wide range of digital currencies for both deposits and withdrawals. Here are the cryptocurrencies accepted at FortuneJack:
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
- Dogecoin (DOGE)
- Dash (DASH)
- Tron (TRX)
- Zcash (ZEC)
- Tether (USDT)
- USD Coin (USDC)
- Binance Coin (BNB)
- Binance USD (BUSD)
- Polygon (MATIC)
- Solana (SOL)
Key Points:
- Variety: FortuneJack supports a broad spectrum of cryptocurrencies, making it accessible for users who prefer different digital currencies.
- Flexibility: The wide range of accepted cryptocurrencies allows players to choose their preferred method for transactions, enhancing convenience and flexibility.
- Speed: Cryptocurrency transactions are typically processed quickly, allowing for fast deposits and withdrawals.
Advantages of Using Cryptocurrencies at FortuneJack:
- Anonymity: Cryptocurrencies offer a higher level of privacy compared to traditional payment methods.
- Fast Transactions: Deposits and withdrawals are processed faster, often within minutes.
- Low Fees: Transaction fees for cryptocurrencies are generally lower than those for fiat currencies.
- Security: Blockchain technology ensures secure and transparent transactions.
FortuneJack’s extensive support for various cryptocurrencies makes it a popular choice among crypto enthusiasts looking for a versatile and efficient online gaming experience.
FortuneJack’s popular games
- Slot Games:
- Twilight Princess by Pragmatic Play
- Book of Nile: Magic Choice by NetGame
- Benny the Beer by Hacksaw Gaming
- Gravity Bonanza by Pragmatic Play
- Chaos Crew II by Hacksaw Gaming
- Starburst
- Gonzo’s Quest
- Money Train series
- Live Casino Games:
- Blackjack
- Roulette (European, American, French variants)
- Baccarat
- Game shows (various interactive live game shows)
- Provably Fair Games:
- Bitcoin Dice
- Video Poker
- Bingo
- Keno
- Instant Games:
- Various table games like blackjack and roulette
- Scratch cards
- Keno
- Crash Games:
- Stellar
- Spaceman
- Other Popular Games:
- Take the Bank (by Betsoft)
- Dragon & Phoenix (by Betsoft)
- Book of Darkness (by Betsoft)
- Elvis Frog in Vegas (by BGaming)
- Foxy Wild Heart (by BGaming)
FortuneJack offers a wide variety of games from multiple top-tier providers, including Pragmatic Play, NetGame, Hacksaw Gaming, Betsoft, NetEnt, Evolution Gaming, and BGaming. The casino is known for its extensive selection of crypto-friendly games, including traditional casino favorites and innovative blockchain-based options. The platform also features regular tournaments and promotions centered around popular games to enhance player engagement.
FortuneJack’s Software Provider
FortuneJack works with a wide variety of top software providers to offer a diverse selection of games. Here are some key details about FortuneJack’s software providers:
- Major providers include:
- Betsoft Gaming
- NetEnt
- Evolution Gaming
- Pragmatic Play
- BGaming
- Hacksaw Gaming
- Microgaming
- Play’n GO
- iSoftBet
- Habanero
- Yggdrasil
- Quickspin
- The casino offers over 2,500 games from various software providers.
- FortuneJack features games from both large, well-known providers and smaller, innovative companies.
- Some popular game titles from these providers include:
- Elvis Frog in Vegas (BGaming)
- Take the Bank (Betsoft)
- Dragon & Phoenix (Betsoft)
- Book of Darkness (Betsoft)
- Starburst (NetEnt)
- Gonzo’s Quest (NetEnt)
- FortuneJack also offers exclusive in-house developed games known as BitStarz Originals, including titles like Plinko, Blackjack, Slot, and Crash.
- The casino works with providers that offer provably fair games, ensuring transparency and fairness in gameplay.
- FortuneJack’s game library includes a mix of slots, table games, live casino games, and crypto-specific titles.
- The diverse range of providers allows FortuneJack to offer games with various themes, features, and volatility levels to cater to different player preferences.
- New games are regularly added to keep the selection fresh and exciting for players.
This diverse lineup of software providers contributes to FortuneJack’s reputation as a leading crypto casino with a comprehensive and high-quality game selection.
FortuneJack’s Sports Betting Platform
FortuneJack does indeed offer a sports betting platform, in addition to its extensive selection of casino games. Here are the key details about FortuneJack’s sports betting options:
Sports Betting Features
- Wide Range of Sports:
- FortuneJack covers a broad spectrum of sports, including popular options like football (soccer), basketball, tennis, baseball, American football, and more.
- Niche sports and events are also available, catering to a diverse audience of sports enthusiasts.
- Esports Betting:
- The platform includes a dedicated section for esports, allowing players to bet on popular games like CS:GO, Dota 2, League of Legends, and more.
- Esports betting is growing in popularity, and FortuneJack provides comprehensive coverage of major tournaments and matches.
- Live Betting:
- FortuneJack offers live betting options, enabling players to place bets on ongoing matches and events in real-time.
- Live betting features dynamic odds that change based on the current state of the game, providing an engaging and interactive betting experience.
- Betting Markets:
- The platform provides a variety of betting markets, including moneyline bets, point spreads, over/under bets, prop bets, and futures.
- This variety allows players to choose from multiple betting options based on their preferences and strategies.
- User Interface:
- The sports betting section is designed to be user-friendly, with a clean and intuitive interface that makes it easy to navigate and place bets.
- Players can quickly find their preferred sports and events, view odds, and manage their bets efficiently.
- Promotions and Bonuses:
- FortuneJack offers various promotions and bonuses specifically for sports betting, including welcome bonuses, free bets, and cashback offers.
- These promotions enhance the betting experience and provide additional value to players.
- Cryptocurrency Support:
- Similar to its casino offerings, FortuneJack’s sports betting platform supports multiple cryptocurrencies for deposits and withdrawals.
- This allows for fast, secure, and anonymous transactions, appealing to crypto enthusiasts.
FortuneJack’s sports betting platform complements its casino offerings by providing a comprehensive and engaging betting experience. With a wide range of sports, esports, live betting options, and various betting markets, FortuneJack caters to both casual bettors and seasoned sports enthusiasts. The platform’s support for cryptocurrencies further enhances its appeal, making it a popular choice for players looking for a versatile and secure online betting experience.
FortuneJack’s customer service options
FortuneJack offers several customer service options to ensure players can get the assistance they need promptly and efficiently. Here are the main ways to contact FortuneJack’s customer support:
1. Live Chat
- Availability: 24/7
- Details: The live chat feature is accessible directly from the FortuneJack website. It allows players to communicate with a customer support representative in real-time, making it ideal for immediate assistance and quick resolution of issues.
2. Email Support
- Email Address: support@fortunejack.com
- Details: Players can send their queries or concerns via email. The support team aims to respond promptly, providing detailed and helpful responses to inquiries.
3. Help Center and FAQ
- Details: FortuneJack has a comprehensive help center and FAQ section on their website. This section covers a wide range of topics, including account management, deposits and withdrawals, game rules, and more. It is designed to help players find answers to common questions without needing to contact support directly.
4. Contact Form
- Details: FortuneJack provides a contact form on their website. Players can fill out this form with their name, email address, and message. This method allows for a more detailed explanation of the issue or inquiry, ensuring a personalized response from the support team.
5. Social Media
- Platforms: Twitter, Discord, Bitcoin Forum, and FortuneJack’s blog
- Details: FortuneJack maintains an active presence on social media. Players can reach out by sending messages or leaving comments on these platforms. The support team strives to respond promptly to social media inquiries.
Customer Service Quality
- Experience: The support team at FortuneJack is available 24/7, ensuring that players can get help at any time. The live chat service is particularly noted for its quick response times and friendly, knowledgeable agents.
- Response Time: Live chat offers instant responses, while email inquiries are typically addressed within a few hours.
Additional Support Features
- Complaint Handling: Complaints are handled by the support department and escalated if necessary. Players are kept informed about the status of their complaints.
- Responsible Gaming: FortuneJack offers support for responsible gaming, including account suspension and self-exclusion options. Players can contact customer service to set these measures up.
In summary, FortuneJack provides robust customer service options through live chat, email, a comprehensive help center, a contact form, and social media channels. These methods ensure that players can easily reach out for assistance and receive timely and effective support.
FortuneJack Customer Reviews
- Trustpilot Rating:
FortuneJack has a rating of 3.3 out of 5 on Trustpilot, which is considered average. The reviews are mixed, with some positive experiences and some negative ones. - Positive Reviews:
- Some users praise FortuneJack for its game variety and crypto-friendly approach.
- Fast withdrawals are mentioned as a positive aspect by several reviewers.
- The user interface is generally considered clean and easy to navigate.
- Negative Reviews:
- There are complaints about confiscated funds and closed accounts.
- Some users report withdrawal delays and deposit issues.
- Customer support responsiveness is criticized by some reviewers.
- Casino Guru Rating:
Casino Guru gives FortuneJack a high Safety Index of 8.7 out of 10, indicating that it’s considered a relatively safe and fair option for most players. - User Feedback on Casino Guru:
Out of 58 user reviews on Casino Guru, FortuneJack received a “Great” user feedback rating overall. - Specific User Comments:
- One user on Trustpilot mentioned, “Fortunejack is a great casino. I have had only the best experience with them.”
- Another reviewer on CCN.com noted that FortuneJack’s website is clean and easy to navigate.
- Areas of Concern:
- The CCN.com review mentions that most complaints revolve around bad player experiences and issues with funds.
- Some users have reported longer-than-expected wait times for email responses from customer support.
- Positive Aspects Highlighted:
- The casino’s commitment to cryptocurrency transactions is viewed favorably by many users.
- The variety of games and promotions is often mentioned as a positive feature.
Overall, while FortuneJack has a mix of positive and negative reviews, it seems to be considered a legitimate platform with some areas for improvement, particularly in customer support and handling of user accounts and funds.